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How to Avoid Florida's "I'm Certified!" Scams

Jason Yost • January 25, 2024

How to Avoid Florida's "I'm Certified!" Scams

When you hear someone say they’re “certified”, what does that mean to you? Well, here in the southeastern United States (U.S.), it has come to mean a lot of different things, many of which have nothing to do with being certified. These scams have hurt a lot of people and businesses, which has led to us writing this blog. We hope it serves to help you make informed decisions about who you are hiring to perform your assessments, testing, and remediation. 

"They were intellectuals, excited by ideas more important to them than people. Self-identified intellectuals were among the most dangerous people on the planet. The problem was, all intellectuals first self-identified as such before others accepted their status and sought them for words of wisdom. They didn't need to pass a test to confirm their brilliance, didn't appear before a credentialed board by which they needed to be certified. It was easier to be celebrated as an intellectual than to get a hairdresser's license."


           ~ Dean Koontz, The Whispering Room

Differences Between Certificates, Certifications, & Licenses

Just because someone says they’re certified in something, doesn’t always mean it is so. For example, often Florida licensed assessors and remediators advertise they’re certified because they’re licensed to perform work in the State of Florida, but that’s not the case. A license doesn’t certify the person. So, let’s first look at the differences between certificates, certifications, and licenses. 

Florida Mold Assessor License

Licenses. A license is employed by governments, usually states, to regulate the practice of many professions to protect the public from specified threats. An example of this is out of state contractors who come to Florida after a hurricane, collect money on a service that they never complete, and disappear. This was one of the prompts for Florida to issue a license for mold assessors and another for mold remediators. In the case of Florida, the license requirements do not meet the industry requirements for safe, healthy, and professional service. An example of this is the lack of any requirements regarding compliance with occupational safety and health standards related to many mold remediation procedures, or the courts and industry’s defined conflict of interest policies. Consequently, fraud and abuse continue to be a problem in Florida, impacting all materially interested parties. (Afterall, if they cannot or will not protect themselves from hazards, how can you expect them to tend to the protection of your interests, like health and safety?) 

Certificates. Certificates are awarded upon completion of a training program. Some of these programs require the individual to complete a test, evaluating their understanding of the training program’s subject matter. Some of these certificates are permanent, while others require the individual to return and retake the training program. One of the most common practices, especially in the water-damage and mold remediation industries, is to go to a training program (for three-to-five days), take a test at the end of that program, and come out with a certificate as an IICRC Water-damage Restoration Technician (WRT) and Applied Structural Drying (ASD) or Applied Microbial Remediation Technician (AMRT). While these certificates do a much better job of training professionals on those things lacking in the Florida license laws and they demonstrate competency in the material covered in the course, they may or may not specifically represent the over-all competency and experience of the individual seeking to serve as a water-damage restoration or mold remediation professional (e.g., the WRT course doesn’t teach the student the water-damage restoration standard of care). 

certified mold assessor in Florida

Certifications. A certification attests to an individual’s capability to perform a defined task or related series of tasks, commonly referred to as a body of knowledge, without being constrained by political boundaries like a license or certificate may be. Certifications require a sufficient period of experience acceptable to the certifying body and successful completion of an examination. Many also require a collegiate degree in a particular area of study. Certifications are issued for a specific period of time and must be renewed periodically. All accredited certification programs require evidence of continuing professional development and education as a condition for certification renewal. In general, certifications are harder to acquire and keep than are licenses and certificates, as the certifying body represents an authority to oversee the certified professional’s performance in relation to a defined code of ethics. Examples of certifications include the Council-certified Indoor Environmental Consultant (CIEC) and the Council-certified Microbial Remediation Supervisor (CMRS). Each of these certifications goes through the processes above-mentioned and are accredited by the Council of Engineering and Scientific Specialty Boards (CESB).

The CESB states, “Certification can be easily confused with certificates. Certificates are often given to individuals for attendance or the successful completion of a course of study. Such certificates do not measure competence to perform a body of knowledge as do certifications.”

Choosing the Right Assessor or Remediator

How to find a Florida mold assessor

Due to the number of fraud and abuse cases in the State of Florida, it is important that you ask questions of those who propose to work for you. One of these questions has to do with their competency to do the work that you require of them. Along with everything else they give you (e.g., authorization to perform services from your Insurer, an estimate, or a recommendation from someone else), ask them who will be performing the work if they are hired, ask them to provide you their credentials (e.g., a copy of their license with the State of Florida and any certificates and certifications they may hold), and ensure their certificates or certifications have not expired. In the case of certifications and some certificates, you can contact the certifying body to ensure the certification has not been revoked or expired. To help you, here are some of the certificates and certifications you may be presented when seeking (or having assigned to your insurance claim) an assessor or remediator in the State of Florida: 

IICRC Certificates: 844-464-4272

Water Damage Restoration Technician (WRT)

Applied Structural Drying (ASD)

Applied Microbial Remediation Technician (AMRT)

ACAC Certifications: 888-808-8381

Council-certified Indoor Environmentalist (CIE)

Council-certified Indoor Environmental Consultant (CIES)

Council-certified Microbial Remediator (CMR)

Council-certified Microbial Remediation Supervisor (CMRS)

Florida’s Best Choice for Indoor Air/Environmental Quality Assessments & Consultations

Gulf Coast Center for Indoor Air Quality Services’ assessors are college educated, have gone through a thorough peer-review to be certified with accredited certifications, and are licensed in the State of Florida. Continuing education for our assessors is ongoing, specifically they are required to complete more than three times the State of Florida’s licensing program. Furthermore, our assessors must agree to our strict no conflict-of-interest policy, which prevents them from having any interest in work or investments that may create the potential for a conflict of interest (e.g., they cannot be involved in property management, remediation, claims adjusting, or restoration services). To learn more or if you have a concern about a known, suspect, or potential indoor environmental stressor (e.g., mold or smoke damage), give us a call or email us and let’s discuss how we can best serve you.

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